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Ok, there is also an iOS device linked to your player profile. I need your gmail address or an order number from one of the purchases you have made (one...
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What you described is lag in the match. The players are not in complete sync. What you see on your screen is not always the truth. The servers keep an...
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Hello! I need to know about if you are playing with iOS or Android. Have you had both and you have transferred the profile?...
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Hello!
Unfortunately your old game progress can't be restored anymore. When we changed the cloud save system in 2018 there was a transition period...
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Eu não entendo o que você quer dizer. Aqueles que acumularam pontos suficientes na temporada 15 receberam o passe para a temporada 16 como recompensa....
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Olá! Você enviou o e-mail das configurações do jogo usando o botão "ajuda com compras"? Essa é a forma correta de nos contactar neste...
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Ummm... what would Hyperkani benefit for giving lag to some players? I just don't understand the logic here.
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Someone else can only enter your account if you have given them your Google password.
Make sure you have installed the latest update of the...
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Please check you have installed the latest update of the game!
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Olá! Parece um problema com o telefone. O jogo é bastante pesado em telefones mais antigos e às vezes é demais reconhecer dois dedos ao mesmo tempo....
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Hello! I've been away for most of December and messages and other tasks have really piled up. I hope to come across your email soon!
Sorry for...
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Maija started a topic How can I get support? / Como posso obter suporte? / ¿Cómo puedo obtener ayuda?in FAQHow can I get support? / Como posso obter suporte? / ¿Cómo puedo obtener ayuda?
Do you really need support? Most issues don't require ANY help and you CAN solve them yourself!
- restart the game (make sure the game is not...Last edited by Maija; 01-21-2021, 09:13 AM.
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Hello! The ban reason on the Server is that you used an item you don't really own (Oops emote). But that should only give you a temporary 7 day ban -...
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Entering your player profile like this is only possible if you have given your Google account and password to someone. It doesn't matter you change the...
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Hello!
You can't play in the matches with the items. You'll get a ban. You can only use them offline which doesn't really matter!
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