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  • eu perdi tudo


    Excuse me, but I went into the game and my packages that I bought were no longer, can you please give me back?

  • #2
    Hello! First restore your game progress from cloud. When did you last played? What is missing? I can't find your player profile without the Player ID number.
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    • #3

      Do you want me to give you my ID?

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      • Raisa
        Raisa commented
        Editing a comment
        If you want me to check your player profile I need the ID number. But if there is something that needs fixing I also need answers to the questions I asked in the previous message.

    • #4
      Bom, preciso que minha conta seja corrigida.
      Eu troquei de celular no mês de fevereiro de 2019
      e quando eu fui instalar o Bomber friends, eu coloquei na minha conta, e quando eu vi nao tinha mais nada.

      my ID: 446F80E0B604EA10
      Last edited by Zautee; 05-23-2019, 01:53 PM.

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      • #5
        What was your player ID on the previous device? Or your player name in February on your old phone when you last time logged in?
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        • #6


          ID think it's the same

          The nickname I do not remember very well.

          The last login I did I think I did in February

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          • #7

            and I have some prints that prove I bought the packs
            Attached Files
            Last edited by Zautee; 05-28-2019, 03:02 AM.

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            • #8
              If the ID number would be the same you would not have this problem. If you don't remember the player name you used, I can't find your old profile.
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              • #9
                Mas não tem como voces colocarem o pack na minha conta?

                é como se eu tivesse gastado +ou- $50 pra nada
                Last edited by Zautee; 05-29-2019, 03:05 AM.

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                • #10
                  I need to find it first. How can I give you back something that I can't find? You have no idea what name you used when you played? How often do you change it?

                  Also, the screenshots only show your purchase history. Tap one of the packs to see the order number. It starts with the letters GPA.
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                  • #11
                    these are one of the pack I bought

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                    • #12
                      and my nickname is: Zautee

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                      • #13
                        responda o mais rapido que puder por favor

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                        • #14
                          Olá! Eu verifiquei suas compras. Eu adicionarei gemas à sua conta para que você possa comprar de volta os pacotes. Desculpe o incómodo.
                          (Traduzido com o Google)

                          Hello! I checked your purchases. I will add gems to your account so that you can buy back the packs. Sorry for the trouble.
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                          • #15
                            ok eu agradeço por ter me ajudado

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