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FIXED: Unable to login

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  • Palmito
    commented on 's reply
    e eu não consigo abrir um ticket pra pedir ajuda, to a mais de um mês sem jogar por causa disso

  • Emiilia
    commented on 's reply
    Good to hear!

  • VipTeams
    replied
    Emiilia My game was fixed, I’m now able to login to my account. Thank you very much! <3

    Leave a comment:


  • Emiilia
    replied
    Update: We found the reason for this problem and the fix is on the way. Thank you for patience

    Leave a comment:


  • VipTeams
    replied
    Andres seguura Don’t be rude to the team, they didn’t do anything wrong. They’ll fix it. Just a slight mistake. Be patient with it, and it’ll be solved.

    Leave a comment:


  • Andres seguura
    commented on 's reply
    In addition everything is bullishitttttt I went to the game to send a email through TRANSFER IOS/ANDROID and the mother fucker button doesn’t workkkkkkkk
    It only works the one that says report a bugg

    YOU ARE SHITTTTT
    HYPERKANI ARE SHIT AND ALL THE FUCKERS IN CUSTOMER SERVICE ARE SHIT BECAUSE DONT GIVE A REAL SOLUTION POR A APPLE MASIVE USERS PROBLEM.

  • Andres seguura
    replied
    Originally posted by Maija

    Hello! Sorry for barging into the conversation like this! I need to know the other player ID's as well. Most importantly the current one you see in the game. I need that one as much as I need the original player ID. Your player profile "Sad 24/7" is safe because it is saved in the cloud. We just need to figure out why you are not connecting to it. Therefore I need to investigate the player profile you DO connect to.

    SAME goes for everyone else in this thread. We need both player ID's to investigate both player profiles. If you don't have the original player ID it might be possible to find your profile with the player name (if it is rare) or checking the clan you belong to.


    PLEASE SEND AN EMAIL FROM THE GAME SETTINGS USING THE BUTTON "TRANSFER IOS/ANDROID"! This email will automatically have some data from your player profile attached to it.

    Write in the message what has happened and
    - what is your player name in your correct player profile
    - when did you last time logged in and everything worked fine (date)
    - what is the name of the clan you belong to
    - your original player ID (if you have it)
    - do you play on multiple devices?


    We'll investigate all cases that come through the TRANSFER IOS/ANDROID email. Please don't post in this thread - we might not notice it.
    Dude my entire game re started!
    I just deleted the fucking game cuz I’m not going to lose my time being a rookie again when I were a bomber commander! That’s a lot of time and a lot of work just thrown to the shit because of you!

    Leave a comment:


  • VipTeams
    replied
    Ok, I’m really glad to here it is safe. So thank you. As for the account I do connect to. Which is not my main. This is the ID. My main account is the one starting with 88

    Leave a comment:


  • Maija
    replied
    Originally posted by VipTeams
    However I did manage to get a ss of my main player ID here.
    Hello! Sorry for barging into the conversation like this! I need to know the other player ID's as well. Most importantly the current one you see in the game. I need that one as much as I need the original player ID. Your player profile "Sad 24/7" is safe because it is saved in the cloud. We just need to figure out why you are not connecting to it. Therefore I need to investigate the player profile you DO connect to.

    SAME goes for everyone else in this thread. We need both player ID's to investigate both player profiles. If you don't have the original player ID it might be possible to find your profile with the player name (if it is rare) or checking the clan you belong to.


    PLEASE SEND AN EMAIL FROM THE GAME SETTINGS USING THE BUTTON "TRANSFER IOS/ANDROID"! This email will automatically have some data from your player profile attached to it.

    Write in the message what has happened and
    - what is your player name in your correct player profile
    - when did you last time logged in and everything worked fine (date)
    - what is the name of the clan you belong to
    - your original player ID (if you have it)
    - do you play on multiple devices?


    We'll investigate all cases that come through the TRANSFER IOS/ANDROID email. Please don't post in this thread - we might not notice it.

    Last edited by Emiilia; 08-17-2020, 10:02 AM.

    Leave a comment:


  • Emiilia
    replied
    We are investigating the problem. Please let us know if you manage to connect your Game Center account to the game.

    Estamos investigando o problema. Por favor, informe-nos se conseguir conectar sua conta do Game Center ao jogo.

    Estamos investigando el problema. Por favor, háganos saber si logra conectar su cuenta de Game Center al juego.

    Leave a comment:


  • Andres seguura
    replied
    I lost my fucking progress because of this shit game! I were bomber commander and now I have to start again as a rookie! I LOST EVERYTHING AND THAT PISS MEEEEE OFFF A LOT. Game of shitttttt.... I hate ittttt mother fuckes. And your fuckers answers for all is: “here is the link where you can find answers about lose account “ and the link works for shittttt because didn’t say anything and didn’t solve anything!!!! It all star with the mother fucker problem that everybody are saying the stupid game don’t allow us to sign in into r apple Game Center! I’ve been playing like a week without saving my progress and now the shit just get about completely and re start everything!

    I don’t know my fucking ID USER
    but I think is this one that appears on all the emails that I send the game telling you guys the problem. Mi I’d is: 1532613141

    NEED THIS SOLVE ASAPPPP

    Leave a comment:


  • iziiiee
    commented on 's reply
    cara, o meu tbm tá assim kkkkkkn sei mais oq fazer

  • NinjaMask
    replied
    Originally posted by VipTeams
    My account is some how not coming back. Every time I log into Game Center, and go onto the game. It comes up with a different account. Not mine. And it says “please log into Game Center you’re not logged in. And my progress was on that account, and it’s some how gone. Can anyone help me? I’m logged in but it doesn’t say I am? And all my progress is on this Game Center account. And this account has lots of in app purchases? How do I get it back
    Yes the same problem i have pls can u help

    Leave a comment:


  • Palmito
    replied
    estou tendo o mesmo problema, minha conta nao inicia o jogo e meu progresso não aparece, ja desistalei e instalei de novo e nada, preciso de ajuda urgente

    Leave a comment:


  • iziiiee
    replied
    Emiilia Emiilia Emiilia Emiilia Emiilia

    Leave a comment:

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