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  • Purchase not received

    Payment passed, but the purchase was not received
    id 12011532cc57f9a4

  • #2
    Hello! In your player profile there are two purchases made 14th and 16th of September. If you have made more purchases the payment has not gone through. Please check your purchase history in App Store.
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    • #3
      history is verified, here is the purchase

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      • #4
        مرحبا
        انا كنت اللعب اللعبة جاء تحديث وحدثت اللعبة
        وانا رابط اللعبة بحساب غوغل لكن لم يتم تثبيت اللعبة والغيت التحديث ولم ترجع بيانات اللعبة يعني رجعت اللعبة من جديد

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        • #5
          Hey I didn’t get my special packs that I bought today can you please give me those packs.Player Id:8E744B947E16B8D7

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          • #6

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            • #7
              Neither of you have any mentions of these purchases in the purchase history in your player profiles. Has App Store refunded the purchases automatically?
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              • Anasty
                Anasty commented
                Editing a comment
                nor what is not refunded. the money was withdrawn, there was no purchase. money cannot be returned through the АppleStore, since the purchase was successful. and how to be?
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