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We can't save inactive player profiles for long because of data privacy and collection laws. If your profile is missing make sure you are logged in with the correct Google account. If the profile doesn't appear it has been too long since you last time played.
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Account lost
Dear Sir
Hope you are well. I didn't play for a long time. I couldn't find my old progress which is still show my old progress in play games but can't restore. May be you deleted this for inactivity.
Can you please restore it?Tags: None
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