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All purchases on iOS devices go through App Store. To request a refund you need to contact Apple directly.
All purchases on Android devices go through Google Play Store. Request a refund from Google Play.
If you have a problem with a purchase and want us to check it do this:
1. To track down your purchase we need the Order number you got when you made the purchase. Check your email for an confirmation message you received from Google Play Store. The order number is in that message.
2. Open Bomber Friends game and go to Arena Screen. Tap your player name to open your player info. There you can see your Player ID number. Copy the number or take a screenshot.
3. Send the info in a private message to Raisa here on Forum or tap the "help with purchases" button in the Bomber Friends settings to send an email.
***NOTE***
In app purchases are not refunded without a valid reason.
Always use password protection to prevent accidental and unauthorized purchases.
All purchases on Android devices go through Google Play Store. Request a refund from Google Play.
If you have a problem with a purchase and want us to check it do this:
1. To track down your purchase we need the Order number you got when you made the purchase. Check your email for an confirmation message you received from Google Play Store. The order number is in that message.
2. Open Bomber Friends game and go to Arena Screen. Tap your player name to open your player info. There you can see your Player ID number. Copy the number or take a screenshot.
3. Send the info in a private message to Raisa here on Forum or tap the "help with purchases" button in the Bomber Friends settings to send an email.
***NOTE***
In app purchases are not refunded without a valid reason.
Always use password protection to prevent accidental and unauthorized purchases.
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